Delivery Terms

Terms and Conditions for FREE UK Mainland Delivery on Liferafts and Dinghy’s

Free UK Standard Courier Deliveries are FREE to one mainland UK address. FREE Delivery offer excludes: Northern Ireland, Isle of Man, Isle of Wight, Guernesey, Jersey & Scottish Islands and Highlands.  Delivery to these areas are quoted on request.

Any additional items ordered at the same time as placing an order for a liferaft a delivery charge will apply to deliver the additional items.

Once your order is complete, we will dispatch using a standard next working day courier service.

Standard FREE Deliveries are between 0800 till 1800 hours.

Our standard order turnaround time is within 1 – 2 working days from orders placed online before 1400 hours weekdays and subject to stock availability.

Orders placed after 1400 hours on Friday and over the weekends and Bank Holidays are despatched the next working day.

Any orders placed that stock is not available, Suffolk Marine Safety will contact to discuss availability.

Couriers do not deliver on Public Holidays.

If you have any special instructions regarding the deliver of your order it is important to highlight this when you order as this could impact your delivery.

Deliveries to Northern Ireland, Isle of Man, Isle of Wight, Guernsey, Jersey & Scottish Islands and Highlands.

We also offer deliver to Northern Ireland, Isle of Wight, Guernsey, Jersey & Scottish Islands and Highlands.  Deliveries to thse areas will be subject to a delivery charge.

This service can be added to your order as you progress through checkout.

Delivery to Northern Ireland, Isle of Man, Isle of Wight, Guernsey, Jersey and Scottish Islands and Highlands may take slightly longer to arrive.  Please allow 2 to 4 days from dispatch.

Please contact us prior to placing your order for a quote of delivery to avoid any unwanted delivery charges.

We are unable to provide prices for shipping outside of the UK via our website, please contact  us for a bespoke quotation for delivery outside of the UK.

Delivery Times

Orders are dispatched Monday to Friday via First Class Royal Main or Courier Express Delivery.

Delivery can take upto 1-3 working days from dispatch.

We aim to dispatch orders placed before 1400 hours weekdays on the same day.

Orders placed after 2pm Monday to Thursday will be dispatched the following working day.

Fridays after 1400 hours and over the weekend are dispatched the next working day.

Delivery Charges

Delivery will be added at checkout and all prices include VAT

All Liferaft Orders are FREE of Charge* UK Mainland Only via Courier or to a Collection Point: see Terms and Conditions for FREE Liferaft deliveries as above.

Other Items purchased at the same time as the liferaft will have a delivery charge applied.

Delivery Services We Use

Standard First Class Royal Mail Delivery – 1-3 working days from dispatch for X Small Items to Large Items that do not require Special Provisions to Ship.

Courier Only APC or FedEx Delivery – 1-2 working days from dispatch for Extra Large/Heavy items or with restrictions or Special Provisions required to ship. Items ordered with batteries are Courier Only delivery. All lifejackets and any products of high value or containing a cylinder are Courier Only delivery

Collection from our Suffolk Marine Safety Shop is FREE and orders can be collected Monday-Friday between 8:30-17:30, excluding Bank Holidays.

Please wait until you have received an email notification that your order has been processed before coming to collect. Orders placed over the weekend are processed the next working day.

Please allow a longer time for the order to be processed due to the business being closed over the weekend or bank holiday.

Collection & Drop Off* Orders are available to be delivered to a Suffolk Marine Safety collection point for customers to collect at their free will. Collection points are accessible 24/7.

Deliveries to the collection points at the following marinas are subject to scheduling and a delivery charge applies and will be added at checkout.

• Hamble Point Marina
• Lymington Marina (Berthon)
• Shamrock Quay
• Titchmarsh Marina

Restrictions on Shipping

We are unable to offer delivery on orders of Flares (Pyrotechnics) due to restrictions.

• Suffolk Marine Safety Shop – Great Blakenham, Suffolk
• Collection and Drop off Point -Titchmarsh Marina, Essex.

Orders placed for flares are for collection only from the above two collection points only.

No other Collection & Drop Off locations can be used for flare (pyrotechnic) orders